
What is Vishing?
Vishing is a complex attack because it’s a live attack that isolates the customer in a call, the unknown caller uses manipulation and obfuscation to trick the customer in real time. They trick the customer into believing that they are calling from the bank and by the time the call is over, the customer has lost funds.
The challenges therefore are numerous, tackling this attack is by no means an easy feat. Solving this problem requires understanding the full dynamic of the attack.
Breaking down the attack
1. Unknown callers manipulate customers into believing the caller is from the bank
2. Customers have no means of verifying that the callers are indeed from the bank.
3. The customer is the correct customer.
4. The person whose identity is in question is the unknown caller.

Understanding the bank’s position
i. The attack happens outside the reach of the bank
ii. The only tool available to the bank so far is to educate and inform customers
iii. The bank is blindsided by the scammers
iv. The bank only finds out that an attack has occurred hours or days after the scams have happened
v. During Vishing the user’s phone is a blind spot for the bank
vi. Scammers exploit this blind-spot
NO-Vishing
NO-Vishing is a patented first of its kind software tool that prevents Vishing before it happens.
a. NO-Vishing shines a light on the bank’s blind-spot in real time to prevent Vishing.
b. NO-Vishing picks up all Vishing attempts in real time as they happen.
c. Upon detecting a Vishing attempt NO-Vishing alerts the bank
before any damage can occur.
d. NO-Vishing provides the bank with crucial information in time to prevent customers from suffering losses.
Benefits to the bank
• Now has a tool that illuminates previously blind spot areas during Vishing attacks
• Receives an early proactive alert prior to customers suffering from Vishing attacks
• Is then able to respond effectively during Vishing attempts not after
• Is therefore able to act in advance to prevent fraud
• And can now prevent damage to customers’ accounts in real time
Get in Touch
Have some questions?
We are here to help and answer any questions you might have. We look forwards to hearing from you.
+27(010) 312 6145
